Authera FAQs
Everything you need to know about Authera’s verification layer for e-commerce. Can’t find an answer? Get in touch →
What is Authera?
Authera is a verification layer that turns every sale into a verifiable purchase record. It helps retailers reduce fraud, streamline returns, and provide customers with trusted proof of ownership.
How is this different from our existing database?
Your database stores transactions internally.
Authera makes those transactions verifiable outside your system.
This allows purchase records to be:
Independently verified, portable across platforms, and trusted beyond your internal systems.
Why not just use our own system?
You should—Authera doesn’t replace it.
We extend it by creating a tamper-resistant record that can be verified instantly without relying on manual lookup or internal access.
Do customers actually care about this?
Customers don’t care about receipts—they care about outcomes:
- faster returns
- proof of ownership
- resale confidence
Authera enables all three.
Is this enforceable?
Authera doesn’t enforce policy—it removes ambiguity.
With instant verification, your team can make faster, more confident decisions on returns, warranties, and ownership.
How does this reduce fraud?
By creating a verifiable record for every sale, Authera makes it harder to:
- submit fake or altered receipts
- claim ownership without proof
This reduces fraudulent returns and support overhead.
How does this work with physical products?
Each record is tied to the original transaction and product data (e.g., SKU, serial number if available).
Over time, this creates a verifiable lifecycle record for each item:
purchase → ownership → resale → service
Does this replace our current systems?
No. Authera integrates with your existing systems.
Your database remains the system of record.
Authera adds a verification layer on top.
Why use blockchain at all?
Authera uses blockchain to ensure that purchase records are:
- tamper-resistant
- independently verifiable
- not dependent on a single system
This enables trust beyond your organization.
What happens if our system changes or goes offline?
Authera records remain accessible and verifiable. This ensures long-term reliability for resale verification, warranties, and ownership validation.
What’s the ROI for retailers?
Authera drives value in three key areas:
- Fraud reduction: Fewer invalid returns
- Operational efficiency: faster verification, less manual work
- Customer experience: stronger trust and post-purchase engagement
Who is this built for?
Authera is built for retailers who sell products where:
- customer trust and resale value are important
- proof of purchase matters
- returns and fraud impact margins
Build customer trust beyond the transaction.
Give customers secure digital proof of ownership while helping retailers build authenticity, confidence, and long-term relationships after the sale.